Terms of Service

The service

Stickypad is a sticky-note whiteboard accessible at stickypad.io. Three tiers:

• Free tier — runs entirely in your browser. No account required. No data leaves your device. Free forever.
• Cloud and Cloud Pro — optional paid subscriptions that sync your boards across devices and unlock sharing and publishing. Cloud is $5 per month or $50 per year; Cloud Pro is $10 per month or $100 per year, with higher limits. Billed by Stripe.

We reserve the right to change features, fix bugs, and evolve the service. The free tier stays free: the local app and your local boards are never paywalled, and nothing you’ve made is ever taken away. If we introduce or change structural limits on the free tier, existing content is always preserved — at most, adding more may require freeing space or upgrading.

Your account

A Stickypad account is created automatically when you subscribe to Cloud or Cloud Pro. You sign in with a magic link sent to your email; there is no password.

You’re responsible for keeping access to your email address current. If you lose access to your email, we may not be able to recover the account.

One person, one account. Don’t share your sign-in link with someone else — every device that clicks the link gets a session.

Subscriptions and billing

• Pricing. Cloud: $5 per month or $50 per year. Cloud Pro: $10 per month or $100 per year. Yearly is two months free versus monthly. Prices are in US dollars and exclusive of any applicable taxes. Subscriptions are currently available to customers in the United States.
• Auto-renewal. Your subscription renews at the end of each billing cycle until you cancel.
• Cancellation. You can cancel anytime through your account’s billing portal (linked in Settings). Cancellation stops future charges; you retain access through the end of the current paid period.
• Refunds. We don’t prorate or refund partial periods. If you cancel mid-month or mid-year, you keep access until the period ends. If you experienced a billing error, email support@stickypad.io and we’ll make it right.
• Price and plan changes. If we change pricing, we’ll give you at least 30 days’ notice before it affects an active subscription. Upgrades take effect immediately (prorated by Stripe); downgrades and monthly/yearly switches take effect at the end of the current billing period.
• Failed payments. If your card is declined, we’ll retry per Stripe’s standard schedule and email you. If we can’t successfully charge after the retries, we pause cloud sync; your local boards always remain available on your devices.
• What happens to cloud content after you stop paying. After a subscription ends (cancellation or final payment failure), your cloud content becomes read-only and is retained for 90 days so you can re-subscribe and pick up where you left off, or export. We send reminders before anything is removed (including at 60 days and in the final week). After 90 days we delete the cloud copies. Your local boards on your own devices are never touched, and public or shared visibility ends about a week after the subscription ends. Deleting your account is separate and follows the 30-day window described in our Privacy Policy.
• Fair-use limits. Cloud and Cloud Pro include plan-level allowances (storage, boards, board size, people per shared board) shown on the pricing page, plus a daily allowance for data we relay through Stickypad’s network for Cross-Device Live Links (100 MB per day on Cloud, 500 MB on Cloud Pro). Reaching a limit never deletes anything: adding more is blocked until you free space or upgrade. Most transfers connect your devices directly and don’t count against it; only files routed through our relay do (typically on strict or corporate networks). If you reach the daily allowance, live links pause to a saved copy and resume at the next daily reset (midnight UTC). We may adjust these allowances to keep the service reliable for everyone; we won’t reduce them in a way that defeats normal personal use.

Acceptable use

Don’t use Stickypad to:

• Store, share, or sync illegal content, child sexual abuse material, or material that violates someone else’s intellectual property rights.
• Harass, threaten, or impersonate another person.
• Attempt to break or abuse the service: probing for vulnerabilities outside a coordinated disclosure, circumventing rate limits, scraping at volume, or uploading malicious code.
• Build a competing product directly from our service (e.g., reselling Cloud or Cloud Pro as your own product).

If we believe you’re violating these terms, we may suspend or terminate your account. For a serious violation we may do so without notice.

Your content

You own your boards. Stickypad doesn’t claim any ownership of the notes, files, or other content you create.

To run the features you choose to use, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, make available, and transmit your content — and to let the service providers and sub-processors acting on our behalf (such as our hosting and CDN providers) do the same — solely to operate those features: for example, to sync content to your own devices, to display a note you publish to your public Hub, to transmit a board copy to the people you send the link to, and to show a shared board to the collaborators you invite. This license exists only so the service can do what you ask it to. It ends for any given content when you delete it or stop using the feature, subject to the normal backup/deletion windows in our Privacy Policy.

When you share content — through the public Hub, a board copy, or a shared board — you also let the people who receive it view it, and, where the feature allows, make their own copy. That’s the point of sharing. You represent that you have the right to share what you share.

You’re responsible for what you put into and share from your boards. If you sync or share content that violates these terms or someone else’s rights, that’s on you.

We do not access, read, or analyze your private board content except as needed to operate the service (e.g., move bytes between your devices) or to investigate a specific abuse report. Content you choose to publish or share is, by your choice, visible to its audience.

Sharing your boards

Stickypad lets you share in a few ways. Board copies are available to everyone; the public Hub and invite-only shared boards require a paid subscription. In every case you are responsible for the content you share and represent that you have the right to share it.

Public Hub (paid). You can publish selected notes to a public page at stickypad.io/hub/<your-handle>. Anyone with the link can read your published notes — no account required — and can make their own copy of a published note. Notes you haven’t published stay private; you choose what to publish and can unpublish at any time. If your subscription lapses, your public Hub is paused after a short grace period. Don’t publish content you don’t own or have permission to share publicly.

Board copies (free). You can create a temporary, anonymous link that lets people you send it to import a notes-only copy of a board. The link expires after a period you choose (24, 48, or 72 hours) or after it has been opened 10 times, whichever comes first (open attempts count, even if a download doesn’t complete); each recipient keeps their own independent copy with no ongoing connection to your board, and the link stops working once it expires.

Shared boards (paid). You can invite specific people by email to collaborate on a board. Shared boards are never public — only invited members can see them. As the owner you control who has access and can remove a collaborator or stop sharing at any time. If your subscription lapses, collaborators may lose edit access after a grace period and the board may eventually be archived and made private.

Reporting content

If you believe content shared through a public Hub, a board copy, or a shared board infringes your intellectual-property rights or otherwise violates these terms, email support@stickypad.io with: a description of the content, the specific URL or link where you found it, your contact information, and a statement that you have a good-faith belief the use is unauthorized. We review reports promptly and may remove content that violates these terms. We may suspend or terminate the accounts of users who repeatedly share infringing content.

(We are not yet a registered DMCA designated agent; this is a direct reporting contact. We may add a formal designated-agent process as the service grows.)

Termination

You can delete your account anytime in Settings. Any active subscription is cancelled and service ends at the earlier of your current billing-period end or 30 days after the deletion request; we don’t prorate or refund the remainder, though if something went wrong you can email support@stickypad.io and we’ll make it right. We run a 30-day soft-delete grace so you can recover by signing in; after 30 days the account and its content are permanently deleted. See the Privacy Policy for details.

We can terminate your account for cause (violation of these terms) or for convenience with 30 days’ notice. If we terminate without cause, we’ll refund any prepaid amount for the unused period.

Service availability

We aim for high availability but don’t promise an SLA. The service is provided on an “as is” and “as available” basis without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

Free-tier users always have a complete local copy of their boards in the browser. Cloud and Cloud Pro subscribers should still keep occasional local exports for critical content — the export feature is built into the app (Settings → Data & privacy → Back up).

Limitation of liability

To the maximum extent permitted by law, Stickypad and its operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or goodwill, arising out of or relating to your use of (or inability to use) the service.

Our total aggregate liability for any claim related to the service shall not exceed the amount you paid to us in the twelve months preceding the claim, or US$50, whichever is greater.

Some jurisdictions don’t allow these limitations; in those jurisdictions our liability is limited to the smallest extent the law allows.

Changes to these terms

If we change these terms in a way that materially affects subscribers, we’ll email you at least 30 days before the change takes effect. If you don’t agree, cancel your subscription before the effective date and the previous terms continue to apply for the rest of your current paid period. Minor changes (typo fixes, contact details) update the effective date at the top.

Governing law

These terms are governed by the laws of the State of California, United States, without regard to its conflict-of-law principles. Disputes that aren’t resolved by reasonable email correspondence will be brought in the state or federal courts located in San Francisco County, California, and you consent to the personal jurisdiction of those courts.

If you’re a consumer in a jurisdiction whose local law guarantees you the right to bring a claim in your local courts, nothing here removes that right.